Privacy Policy
Last updated: February 10, 2025
This Privacy Notice for Arohom ("we," "us," or "our") describes how and why we may access, collect, store, use, and/or share (process) your personal information when you use our services (Services).
You may interact with us by:
Visiting our website at arohom.com (or any website of ours that links to this Privacy Notice);
Using our Doctor Appointment service for doctor appointments and prescription services;
Engaging with us in other related ways, including through sales, marketing, or events.
If you have any questions or concerns about our privacy practices, please do not use our Services and contact us at arogyam@arohom.com.
Summary of Key Points
This summary provides the key points of our Privacy Notice. For additional details on any of these topics, please refer to the table of contents below or click on the respective link.
What personal information do we process? Learn more.
Do we process sensitive personal information? Learn more.
Do we collect any information from third parties? We do not.
How do we process your information? Learn more.
When and with whom do we share your personal information? Learn more.
How do we keep your information safe? We implement security measures (see below).
Table of Contents
1. What Information Do We Collect?
Personal Information You Disclose to Us
We collect personal information that you voluntarily provide when you interact with our Services. This may include your: Name(s), Phone number(s), Email address(es), Mailing address(es), Contact preferences, Billing addresses, Contact or authentication data, and Debit/credit card numbers (if applicable).
Sensitive Information
When necessary and with your consent (or as permitted by law), we may also collect sensitive information such as:
Data about a person's sex life or sexual orientation
Genetic data
Health data
Information Automatically Collected
We automatically collect technical data such as your IP address, browser and device information, operating system, language preferences, and usage data. We also use cookies and similar technologies for security, analytics, and user preference purposes.
Google API
Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
2. How Do We Process Your Information?
We process your information to provide, improve, and administer our Services, communicate with you, ensure security and fraud prevention, and comply with legal obligations. We only process your data when we have a valid legal basis to do so, which may include your consent.
3. What Legal Bases Do We Rely On to Process Your Information?
We only process your personal information when we have a valid legal reason to do so. This may include:
Consent
Performance of a contract
Legitimate interests
Legal obligations
Vital interests
If you are located in the EU or UK, additional rights under the GDPR apply.
5. Do We Use Cookies and Other Tracking Technologies?
Yes, we may use cookies, web beacons, pixels, and similar technologies to collect information when you interact with our Services. These technologies help us maintain security, analyze usage, and deliver personalized content and advertising. For more details, please review our Cookie Notice.
Additionally, if these tracking technologies fall under definitions such as a “sale” or “sharing” under applicable law, you have the option to opt out via the relevant industry opt-out tools.
Google Analytics
We may use Google Analytics, including its Demographics and Interests Reporting features, to analyze usage of our Services. You can opt out of Google Analytics tracking by visiting the Google Analytics Opt-out Browser Add-on.
6. Do We Offer Artificial Intelligence-Based Products?
We offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies (“AI Products”). These are provided via third-party AI service providers such as OpenAI. All processing using these tools is carried out in accordance with our overall Privacy Notice and the applicable legal bases.
7. How Long Do We Keep Your Information?
We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Notice or as required by law. When your data is no longer needed, we either delete or anonymize it, unless legal or operational constraints require secure storage.
8. How Do We Keep Your Information Safe?
We implement a combination of technical and organizational security measures to protect your personal information. However, no method of data transmission or storage is 100% secure, so we cannot guarantee complete security.
9. What Are Your Privacy Rights?
Depending on your location, you may have certain rights regarding your personal information, including the right to:
Access and obtain a copy of your personal data
Correct any inaccuracies
Request deletion of your data
Opt out of data processing for marketing purposes
And, in some regions, object to certain types of processing
For more detailed information on your rights (including rights for California residents and those in the EU, UK, Switzerland, and Canada), please refer to the detailed sections below.
10. Controls for Do-Not-Track Features
Most web browsers and mobile devices offer a Do-Not-Track (DNT) feature. Currently, there is no uniform standard for responding to DNT signals, and we do not automatically adjust our practices based on such signals. If a standard is adopted in the future, we will update this notice accordingly.
California law also requires us to explain our response to DNT signals, and at this time we do not respond to these signals.
11. Do United States Residents Have Specific Privacy Rights?
If you are a resident of certain U.S. states (such as California, Colorado, and others), you may have additional rights. These include:
The right to request details of the personal information we maintain about you
The right to request corrections, deletion, or a copy of your data
The right to opt out of targeted advertising and data sales
And other rights as defined by applicable state laws
Please contact us if you wish to exercise any of these rights.
12. Do We Make Updates to This Notice?
Yes. We may update this Privacy Notice from time to time to reflect changes in our practices or applicable laws. The revised version will be indicated by a new "Revised" date at the top of the notice. We encourage you to review this notice frequently.
13. How Can You Contact Us About This Notice?
If you have any questions or concerns about this Privacy Notice, please contact us by:
Email: arogyam@arohom.com
Mail:
Arohom
LB Nagar
Hyderabad, Telangana 500074
India
14. How Can You Review, Update, or Delete the Data We Collect from You?
Depending on the laws applicable to you, you may have the right to review, update, or delete the personal information we have collected from you. To make such a request, please visit arohom.com/appointment or contact us using the details provided above.